AMAZON and Google are to be investigated over whether they have broken consumer laws over lack of action against fake reviews.
The two tech giants will be investigated by the Competitions and Markets Authority (CMA) over whether they’ve done enough to protect shoppers against made-up reviews on its sites.
Amazon and Google will be investigated over fake reviews[/caption]
The consumer watchdog said it will look into whether Amazon and Google have been removing fake or misleading reviews quickly from their sites.
It will also look into whether both companies have been imposing sanctions or penalties on reviewers and businesses to stop them from using made-up posts.
Andrea Coscelli, the CMA’s Chief Executive, said: “Our worry is that millions of online shoppers could be misled by reading fake reviews and then spending their money based on those recommendations.
“Equally, it’s simply not fair if some businesses can fake 5-star reviews to give their products or services the most prominence, while law-abiding businesses lose out.
“We are investigating concerns that Amazon and Google have not been doing enough to prevent or remove fake reviews to protect customers and honest businesses.
“It’s important that these tech platforms take responsibility and we stand ready to take action if we find that they are not doing enough.”
More to follow…
For the latest news on this story keep checking back at Sun Online.
Thesun.co.uk is your go to destination for the best celebrity news, football news, real-life stories, jaw-dropping pictures and must-see video.
Download our fantastic, new and improved free App for the best ever Sun Online experience. For iPhone click here, for Android click here.
Like us on Facebook at www.facebook.com/thesun and follow us from our main Twitter account at @TheSun.
Most read in Money
Bank of England says Covid recovery will see inflation top 3%
How to join Armed Forces and the support you'll receive as a military veteran
Low-interest mortgage deals could actually cost you MORE as rates drop below 1%
B&M launches huge sale on homeware with up to 50% off
EE joins O2 and brings back EU roaming charges for millions of customers
TAKE A SEAT
Home Bargains is selling a stylish four piece rattan furniture set for £200