Travel

Roaming charges changes: Full list of every provider and how much their fees will be


Since 2017, mobile providers in EU nations have not been permitted to charge customers extra to use their phones in different EU countries. And earlier this year, major mobile operators said they had no plans to reintroduce roaming charges after the UK severed its links to the EU. However, EE has now confirmed the reintroduction of roaming charges in Europe for those joining or upgrading via the network from July 7, 2021.

Which providers will reintroduce roaming fees for Europe?

It was announced this week EE will bring back roaming charges for customers travelling to other European countries.

The change will come into place from next year, but UK customers will not be charged extra to use their phones in the Republic of Ireland.

EE, which is part of the BT Group, said the decision is designed to “support investment into our UK-based customer service and leading UK network”.

READ MORE: Windows 11 unmasked with new Start Menu, faster speeds, and more

How much will roaming charges be on EE?

New and upgrading EE customers will have to pay a flat rate of £2 a day when using their data, minutes or texts in European countries from next year.

An EE spokesperson said: “From January next year, EE will introduce a new flat fee of £2 a day for customers wishing to roam across 47 European destinations (with the exception of ROI which is included in domestic plans), allowing them to use their plan’s full data, minutes and texts allowance.

“This will apply only to new and upgrading customers signing up to EE from the 7th July 2021 and will support investment into our UK-based customer service and leading UK network.

“Customers travelling abroad for longer will be able to use a 30-day Roam Abroad Pass.

“Essential plan customers will be able to take the Pass for £10, while Smart or Full Works plans customers are able to include the same pass as part of their plan.”

Could other providers bring back roaming fees in Europe?

Vodafone, Three and O2 have not announced any new roaming charges for customers visiting Europe as of yet.

But experts think other providers could follow EE’s lead and reintroduce roaming fees for European travel in the future.

Ernest Doku, mobiles expert at Uswitch.com, said: “Unfortunately, when one provider makes such a bold decision it can mean that others follow, so we’ll be watching to see what O2, Vodafone and Three do next.

“If you’re an existing EE customer, these charges won’t affect you yet, but make sure you check the small print if you’re due an upgrade in the coming months.

“When it comes to travelling, don’t leave it till the last minute to check the roaming charges for your destination, and always use hotel and cafe Wi-Fi when on holiday where possible.”



Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button